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Frequently Asked Questions

TitanEd’s custom services are designed to provide tailored solutions that fit specific organizational needs, offering bespoke features and integrations.

On the other hand, TELS (TitanEd Learning Service) is our ready-to-launch, subscription-based platform that provides a comprehensive suite of learning management tools suitable for a wide range of applications, from individual educators to large institutions. Whether you need a customized setup or a quick solution, TitanEd has the right service for you.

For more details, please visit the Services page

TELS offers various subscription levels, with the Elite Plan providing the highest degree of customization. While it operates within our ready-to-launch SaaS framework, the Elite Plan allows for extensive feature customizations to tailor the platform uniquely to your needs. If you are currently using a custom-hosted solution and wish to migrate to TELS, our team can facilitate this transition smoothly. The Elite Plan offers a balance of SaaS convenience with the personalization typically associated with custom solutions, ensuring that you can adapt the platform as your requirements evolve.

If you are a user within one of our subscribed plans, please raise a ticket or contact your LMS administrator directly through your LMS interface for immediate assistance.

If you have further questions about TitanEd or our services, Submit this Contact Us form. Please note that as a user, we may not have direct visibility into your subscription details or the ability to resolve specific subscription issues.

If you are the administrator of a TELS subscription, you should reach out via the ticketing system available in your Control Hub.

To request a consultation or get started, simply reach out to our team via the contact form on our website, and we will get back to you promptly.

TitanAI is our AI-powered smart learning companion. It provides personalized content recommendations, progress tracking, real-time insights, and intuitive learning pathways. It can be customized with several controls for the site administrator and the instructor to make sure the power of generative AI is used responsibly throughout the learner's experience.

We have access to a recording studio to record high quality videos and our content development team includes experienced instructional designers and multimedia specialists who create engaging, immersive learning materials.

Yes, TitanEd solutions are designed for seamless integration with existing tools and systems, ensuring a smooth transition and optimal efficiency.

Multi-tenancy enables organizations to host multiple tenants or sub-platforms within a single instance, making it cost-effective and scalable for institutions with diverse user groups.