Security, privacy & trust

Innovation deserves confidence.

Learning platforms handle institutional data, learner information and increasingly AI-supported activity. TitanEd approaches that responsibility through thoughtful engineering, meaningful institutional controls and transparent service operations.

Control-Hub roles and permissions for administrators, teachers and coordinators
Keep learning environments manageable

Control is part of the experience.

Authorized teams can manage available roles and permissions, supported organization and language settings, and relevant learning environment configurations. These controls help institutions decide how learning operates and who can access particular functions.

Roles & permissions
Access

Roles & permissions

Start from roles suited to your organization and decide what each one can see and do.

Control-Hub roles and permissions for administrators, teachers and coordinators
Organization settings
Structure

Organization settings

Institutions, campuses and departments, each with its own people and courses.

Control-Hub institutions view listing schools, academies and colleges
AI feature configuration
AI

AI feature configuration

Review which learner and educator AI tools are enabled for your platform.

TELS Copilot administration overview with AI reports and feature settings
Useful intelligence. Accountable oversight.

Put AI to work, with people in charge.

TitanAI supports course creation, learner understanding, practice and useful institutional insights. Its broader Copilot Administration experience helps authorized teams review enabled tools and available reporting. We design for human oversight and clearer decisions as AI capabilities evolve.

Reports shown are historical product screens. We do not claim that refusals, moderation or interventions have been independently tested.

Lesson with the contextual TELS Copilot panel and starter questions

In-lesson assistant

TELS Copilot administration overview with AI reports and feature settings

Copilot administration

Trust through visibility

Know how your managed service is operating.

Learning analytics is only one part of the picture. Subscriber-facing service reporting is intended to provide appropriate visibility into platform status, support activity, subscription lifecycle and relevant operational updates, according to the service arrangement. Clear reporting and accountability help institutions plan and respond.

Control-Hub course analytics showing learners, progress, grades and enrolments

Learning insights

Course activity, participation and progress.

TELS Copilot administration overview with AI reports and feature settings

AI administration

Enabled AI tools, usage and available reports.

Concept · pending approved screenshot

Service Operations

Platform status · support activity · subscription lifecycle · operational updates. Concept pending an approved production screenshot; never presented as live.

Proven foundation. Verified commitments.

Confidence built on evidence.

TELS Cloud is built on Open edX and supported by TitanEd’s product engineering and managed-service approach. We prioritize privacy, secure access, responsible AI and dependable operations.

Open edX foundation

The established open-source learning technology underpinning TELS Cloud.

Documented policies

Specific commitments

Encryption coverage, data residency, incident response, backups, AI-provider retention and training exclusions are confirmed in documentation and applicable agreements, not by marketing claims.

Security questions

Procurement or due-diligence questionnaire? Our team will route it to the right people.

Ready to review the platform with confidence?

Try TELS Cloud free, review the controls that matter to your team and speak with TitanEd if you have specific security, privacy or procurement requirements.

Trial terms and AI limits are shown at the relevant signup step.